Frequently Asked Questions

Your artwork is packed with care from the start. I wrap each piece in multiple layers of bubble wrap, reinforce it with cardboard, and finish with brown paper wrap. That extra protection helps your painting travel safely and arrive ready to enjoy.

Yes — your painting arrives ready to hang with strong wire installed on the back. That means you can unbox it, choose your spot, and put it straight on the wall. Easy!

If you’re not happy with your order, please check the Store Policies page for the full return details. You’ll need to return items in their original condition, and I’m here to help if you need a refund or exchange.

A: To commission a custom piece from Sandra Vincent Art, please contact the gallery directly to discuss your specific requirements. Sandra specializes in large abstract paintings, oil portraiture, and custom seamless repeat patterns for homewares and clothing, allowing for tailored creations that fit your unique vision and space. The team will guide you through the process, including sizing, materials, and timelines, ensuring a personalized experience from concept to completion. Please reach out via the contact details on the website for all commission enquiries.

A: At Sandra Vincent Art, all paintings available on our website are meticulously sealed with a protective finish to guarantee long-term preservation. This sealing process safeguards each piece from environmental factors such as dust, moisture, and UV exposure, ensuring the artwork remains vibrant and in excellent condition for years to come. This commitment to quality reflects our dedication to providing collectors and art enthusiasts with durable fine art memorabilia that retains its beauty over time.

You can pay securely with credit card, PayPal, Apple Pay, Google Pay, Alipay, or offline payment. If you have any questions about checkout, just reach out and I’ll help you sort it out.

Yes, I offer worldwide shipping. Smaller works can usually be sent with standard postage, while large paintings may need extra handling because of their size and fragility. If you’re outside Australia and love a larger piece, contact me first so I can help arrange the best shipping option.